Troubleshooting will always be a process of trial and error, and in some cases, you may need to use several different approaches before you can find a solution. We recommend you start by referencing the following basic computer tips:
You may want to write down each step you take during the troubleshooting process. This allows you to remember the exact way something was performed and helps you avoid a repeat mistake. It also helps you convey your details to the support team if you require further assistance.
If you encounter an error message on your computer, we recommend you write it down and include as much information as possible. You can use this information at a later time to inform the applicant support team, if needed.
If you have trouble with a specific piece of computer hardware, such as a monitor or keyboard, you should always check to ensure the related cables are properly connected.
When all else fails, you can always try to restart your computer. This can potentially solve basic issues you may encounter.